Confused With All the Travel Information on the Internet?

There is so much information available on the internet right now regarding travel. There are online travel sites for cruises, hotels, air, trains and any other type of travel. But what is the correct product for you? Is the location of the hotel where you want to be? Is the type of room or cabin the right fit for you? Is that cruise line the one you should be booking? Not all products are created equal nor are the products right for everyone. How do you tell? Contact a travel professional.

Do travel agents exist?

There have been multiple articles, and even the President of the United States, has said travel agents don’t exist or are going away. In a way they are right. Travel agents in the past were just someone who booked a trip for someone who called or came in to the storefront office of a travel agency. Storefront travel agencies are few and far between now a days as most of the “travel agents” have gone home to work. Even the term “travel agent” is going away because what they do now is different than what they did before.

Travel Professionals/Travel Counselors

Travel Agents are now more a counselor and an adviser so they are now called Travel Professionals or Travel Counselor. Even the travel industry is trying to get away from using the term “travel agent”. They no longer just book a trip for someone, they know more than what is available to the traveling client. The travel professionals now are constantly learning, constantly traveling, receiving input from other travel professionals about where they have traveled and are a resource for what is required to travel now a days.

When you use an online travel agency like Expedia, Travelocity, etc. you aren’t able to have someone protect your back. They book the travel for you and then you are pretty much on your own. Say your flight gets cancelled, who is going to book a replacement flight? You are, not them. If you use a travel professional that travel professional will do it. If something goes wrong on your trip, if the room you booked is not like what you thought it would be, who is going to make it right? A travel professional will also check constantly for price drops before final payment and whether a new promotion offered would be more beneficial than what was booked with a deposit. All these things can be addressed before final payment.

A travel professional works with you from the time you first talk to them until you are home safe and sound and any and all problems have been solved or addressed.

It Costs More to Use a Travel Professional

This is not always true. True, some travel professionals charge fees but not all of them do. This is because some vendors, like airlines and some hotels, don’t pay commission or some of the vendors have decreased the amount of commissions paid to the travel professional. In order to make ends meet, some travel professionals charge fees. I charge $50 per person for airline reservations domestically and $100 for airline reservations internationally. I will also charge a fee sometimes for hotels for the same reason or if I am putting the various sections of the trip together myself. If I book a cruise or a tour, I don’t charge a fee as the vendor pays me a commission. Remember, whether you use a travel professional or not the commission is still being paid as it is automatically included in the price from the vendor. So, why not use a travel professional and avoid the hassle and save your time?

The rules for traveling are constantly changing and it is the travel professional who is able to keep their clients on track with them.

Examples: Passports

For instance, did you know that come January, 2016 you may need a passport to travel by air domestically? This is due to a law called the REAL ID Act. This requires all travelers to have a REAL ID compliant identification that includes all of these fields: full legal name, signature, date of birth, gender, unique identifying number, a principal residence address and a front-facing photograph of the applicant. Unfortunately there are still a handful of states that are non-compliant. Do you know which states are compliant and which aren’t? Your travel professional does. By the way, outright non-compliant states/territories are American Samoa, Louisiana and New Hampshire. The states of Minnesota and New York offer an optional Enhanced ID at a cost, so because it is optional, a large percentage of residents don’t have one. Some states have applied for additional extensions, but it is unclear if those will be granted. Currently, only four states (Louisiana, Minnesota, New Hampshire and New York) and American Samoa are technically non-compliant.

Also, we still don’t know if January 1, 2016 will be the date of the requirement or will it be later? Because of this law, the passport processing time for all will be affected. All the passports issued in 2006 to meet the Western Hemisphere Travel Initiative that went into effect in 2007 are now expiring, causing a slew of renewals. So, because of those renewals coupled with the possible REAL ID enforcement, passport waits are expected to further increase. As of October 11, the current wait has already increased a week to four to six weeks for standard passports and three weeks for expedited. Expedited in person could be up to eight days based on travel need.

Ultimately the REAL ID Act will require all state-issued drivers’ licenses to include “machine-readable technology” or chips to help keep us safe and secure while traveling. For more information on the REAL ID Act go to http://www.dhs.gov/real-id-public-faqs.

Also, passports are recommended for cruises just like they are required to fly outside of the United States. The reason being is if you do need to fly back to the United States from a foreign port you have a passport to do so. Just because you are on a cruise leaving a United States port, technically you are traveling internationally just as soon as you step on the ship as most ships are registered outside of the United States!

Example: Visas

A travel professional would be able to help you determine if visas are required to travel to where you want to go. If they don’t know for sure, they know where to send you for that information and get confirmation that you do or don’t need one for the type of travel you are taking. For instance, for most cruises if you leave an U.S. port and return to the same U.S. port you probably don’t need a visa to visit the ports. This is called a “closed loop” trip. But, again, most of the cruises. Always double check to see if one is needed.

Example: Travel Insurance

Again, not all travel insurance is created equal. Should you purchase travel insurance? Absolutely!!! I recommend to my clients not to purchase travel insurance, for the most part, from the supplier of the cruise or product. The reason being the coverage is not as comprehensive as third party policies. Travel insurance is not only purchased for travel delays, luggage lost/damage or cancellation protection. Some health insurance companies do not cover you when traveling outside of the United States. Medicare does not. Travel insurance will act as your primary health insurance during your travel, from the time you leave to the time you return to your home. Also, it provides emergency evacuation for health reasons and protects you for other items. Always read the policy and information provided by the issuer of the travel insurance to see what is covered. Your travel professional will know which is a good travel insurance issuer.

How to Find Cheap Hotel Deals Using Hotel Price Comparison Websites

You’re excited. You have finally decided that your funds are going to allow you and your family to take a trip somewhere. The destination has been decided and it seems like the perfect time to begin planning for the trip. One of the steps that needs to be taken when planning a trip is to book the hotel room at your desired destination. It makes sense to try to save money whenever possible because traveling can be quite expensive and who doesn’t want to save a few dollars that can be used for things that are more fun? This is where hotel price comparison websites can be valuable for you and save you a lot of time when it comes to planning your trip.

Benefits of Hotel Price Comparison Websites

Hotel price comparison websites are not difficult at all to use. All you need to do is to have a few pieces of information about your trip handy and you can get the rates for hotels all over. You will find rates for the big names as well as smaller hotels which you may or may not have ever heard about. Overall, the more results you have the better deal you will get because everything is analyzed and looked over instead of a few choice big names.

Information Needed to Get the Best Deal

First, you need to know the city that you are looking for when you want to choose your hotel. The location is the most important piece of information you need to have. If you get rates that don’t seem very appealing, especially when it comes to cities that are popular for tourism, you may want to try nearby cities if you don’t mind a small commute to your destination. This is a way you can potentially save a few hundred dollars over the course of your stay.

Next, the dates that you intend to check in and out will help to determine your rate. Many hotels give different rates depending on the days that you will be staying. The off season rates are generally cheaper and checking in during the week instead of during the weekends is another way to save some money if you are flexible when it comes to the dates of travel. The last piece of information that impacts the rate quote you are going to be given is the number of rooms you need and how many guests will be traveling. You may receive a discount for booking multiple rooms at some of the hotels that are searched.

Features of Hotel Price Comparison Websites

When choosing which hotel price comparison website to use you may want to ensure that there are a few different ways to search. Flexibility here can make finding the perfect hotel that much easier. Some websites allow you to search by city only while you may also want to find rates for a specific hotel or chain of hotels. The option to be able to do this on a site is very valuable because it fits to the needs of the consumer.

Multi- – A Must For Frequent Travelers

Are you the type of traveler that frequently flies to different locations to attend to your business negotiations and transactions?

If so, it would be best to get a multi-. As the name goes, it is rather self-explanatory. Business trips are not the only things it is useful for. It is also advantageous when you are planning to have numerous holiday trips. Basically, if you are intending to travel several times in a year, a multi- will provide the insurance coverage that you might need in your travels for the whole year.

Multi-trip insurance is also referred to as annual travel insurance and having this policy can potentially make you save lots of money. Unsurprisingly, it is more expensive than the single-. However, if you do the math, getting a single-trip insurance for every one of your travels will cost you dearly. Additionally, multi-trip insurance basic plans are adequate enough to grant far-reaching medical coverage.

One of the best things about multi- is the convenience it provides. All you need to do is to pack your things, get your gears ready, and go on your journey. There is no need to get in touch with your provider every time travel. Normally, all your travels, in a span of a year, right after you apply for the policy are covered.

Multi-trip basic packages usually include insurance coverage for children that you bring with you in your vacations. It’s not only you, your family can benefit from it as well. And if you are the active kind, the coverage for sporting activities is also sufficient. Other add-ons can also be availed if there are other activities you intend to do that are not covered by default.

Options for cover durations should be decided clearly. You can opt to have various durations of cover. Therefore, you should know the extent of your stay in a single destination place to avoid any problems. In any kind of insurance policy, reading and understanding the terms and conditions should always be the main focus. Transfer of cover to another individual is also allowed. So if your holiday is cut short or if you have to cancel your travels, you can have that option, so that your insurance is maximized.

Nevertheless, multi-trip or not, you should get an insurance plan that is fitting to your type and frequency of travel. True, multi- can provide you with security and convenience but it will be put to waste if it is not apt to your kind of traveling activities. It is wasted even more if you fail to travel at all.

Yet, if you are certain that you will do frequent flying and plan to hop from location to location in a span of a year, multi-trip insurance will certainly save you tons of money, give you lots of convenience, provide peace of mind, and secure you in your travels!

Online Travel Agencies – Benefits and Disadvantages

When it comes to the choice between using an online travel agency or not for your next trip, there are several factors to consider with several pros and cons.

One of the main concerns that seem to arise with online travel agencies is the trustworthiness and security of paying such large amounts of money online. While online security is a major factor for any online travel agency, this is true of all online businesses. So it is more a matter of choosing a travel agency online with a quality reputation by looking at their customer reviews and see what their actual site itself is like. What’s more, when you are logging on and preparing to pay for any online costs, there should always be that small symbol of a lock at the bottom right hand side of the screen as a sign of the level of security attached.

The benefits of using online travel agencies are that unlike their physical counterparts, they are available at any time, ideal for emergency travel situations, and also for any late after-hours bookings that you need to complete. Additionally you can compare travel deals and special available all over the world in order to find the very best deal for you and your travels. What this means is that while a physical travel agency will have a great range of deals for you, they are limited by who they can work with in terms of other travel professionals. With these online agencies, it up to you to decide who you work with, allowing you to create your ideal travel plans.

What you may also find when working with online travel agencies that you will have a great range of methods to pay for the holiday, offering greater flexibility and financial choice. These choices can range from the standard credit cards and accounts to payment plans and travel accounts.

Overall when talking online travel agencies it is more a matter of preference of the customer and how they prefer to do their business, either online or in person, that should dictate how they book their travel plans.

What Travel Agents Need to Know About Corporate Travel Today

This is rightly named as the age of traveler-centricity and with the evolution of the new era of personalized travel; it is leading to research and development of a host of new so-called intelligent services. The command-and-control perspectives of traveling have changed a lot from the past and the focus has shifted more on the traveler and the productivity of each trip. It has become essential to maintain that the travelers have the greatest return on investment on each trip. New generations of young employees and managers, who have been growing up and dwelling in a digital age, are moving up the ranks as travelers. It has become essential to recognize the need for greater flexibility acknowledging that the employees who travel on corporate trips also consider a percentage of their trip to be a leisure outlet. With increasing globalization and rise in companies sending their staff overseas to network and connect with their offshore prospects/customers/suppliers, corporate travel is a highly profitable tourism segment. Before we talk about how tourism companies can better cater to business travelers, let us first look at why they prefer to use specialized corporate agencies over traditional agents

Why do businesses use Corporate Travel Agencies?

This might be the most basic question for a travel agency as to why they need to use agencies specializing in corporate travel when there are plenty of regular travel agents in the market. Here is the importance of corporate travel agencies who have online systems which allow business travelers access to their complete itinerary.

The following information is at the fingertips of the CTAs:-

  • full business itinerary details
  • up-to-date tracking details of flights (including delays or rescheduling)
  • transparent details about additional costs such as baggage fees or in-flight fees
  • travel alerts, if any, in the destined area
  • complete and up-to-date details about the visa procurement policies and identification required
  • currency requirement and conversion rates

What do corporate clients expect from Corporate Travel Agencies?

Negotiated Fares

The Corporate Agencies tend to have tie-ups with hotels, car rentals, flights etc. giving them access to lower fares which can be used only by the frequent business travelers. Discounted prices are not the only advantage though as they also offer flight upgrades, room upgrades, and VIP check-in lines as required.

In-depth information about the travel industry

Corporate travel agents have access to many travel resources and most importantly, quickly, than any other leisure travel agent. Additional information helps to make the business trips convenient and comfortable.

Changes in Itinerary

When an airline ticket needs to get rescheduled or cancelled, chances are the airline or the online service provider will charge lofty fees. When booking with a corporate travel agent, most of the times schedule changes can be done at zero or minimal extra charges.

Viable emergency contacts

It is important for the business travelers to reach the correct person at the need of trouble. Corporate travel agents have the experience and professionalism to relieve stress for both the traveler and the company.

What you need to consider as corporate travel increases?

Business Travel Barometer reported that corporate travel is witnessing an accelerated growth. However, when poorly managed, it may be no longer an advantage to companies and may, in fact become a burden. There are some factors which the corporations and CTAs must consider to get the best out of the time spent traveling.

Adopting a travel policy

The corporate must define a travel policy which is applicable to and respected by travelers at all levels. This policy should be used to establish the standards which will help to track the improvement of business travel. It will eventually help to reduce the costs of the entire package.

Do not limit the traveler’s autonomy

The management is responsible for budgeting the travel policy which helps to improve cost management however, it is also essential to give a degree of autonomy to the traveler. The policy should be flexible enough to allow the employee to adapt the trip as per the situation.

Traveler’s security should be a major concern

Business travelers need to have security in place. The company needs to stick to its definition of standards to ensure the employee’s integrity. The CTAs should have reliable partners (travel insurance, airlines, hotel chains etc.).

Mobility and automation

To optimize time and ease the processes, the administration of management platforms should have automated processes. This means they should adopt mobile solutions where search options, travel alerts, ticket reservations etc. can be accessed quickly, easily and on the go.

Corporate Travel Trends in 2016

Corporate travel trends tend to change regularly. 2016 has also not been any different and the travel management companies (TMCs) and corporate travel agencies (CTAs) are quite focused to provide steady if not strong axis all over. A growing MICE sector, investments in mobile and big data and enhanced focus on duty of care are some of their areas of focus.

Rising prices

The consolidated buzzword among global suppliers, airfares, hotel rates etc. is the rising fares. It is sometimes the move of the suppliers to generate discounts which encourage travel if there is a strong decline in demand. A positive 2016 world economy has been bringing an increase in air fares of a few percentage points, hotels are expected to see 4%-6% rise in average global rates and the competition will remain moderate in the car rental services.

Duty of care

Risk management is one of the major points of emphasis for corporations. Corporate customers are allowing new policies and improved technologies to monitor employees’ location in case of an emergency, especially when they are travelling to foreign destinations. For instance, Concur Risk Messaging helps to identify the travelers moving around in the world and alerts them with alternate travel arrangement as and when needed.

Focusing on MICE

Meetings industry is a major growing sector and the corporate travel trend is developing on it. The corporate travel agencies should better start aligning the various meeting procurement methodologies with its transient travel sourcing. One of the ways could be to broaden the variety of meeting services by incorporating incentive trips within it.

Investing in technology

A sharper focus on increasing value and becoming more traveler-centric can be done by bringing in mobile friendly technologies. Mobile and big data are definitely the two most significant technological investments which any corporate travel agency must focus to make their platform more appealing.

Business travel analysis after Brexit

Following Brexit, ACTE and CAPA shared their speculations. According to them, the greatest short-term effects on the travel industry will come from the weakening of the pound against other world currencies. Greeley Koch, executive director for the Association of Corporate Travel Executives said that the business travel industry will trend on currency fluctuations; with some companies taking advantage of the weaker pound and traveling more, while others may withhold business travel until world markets find their own level.

Impact of terrorism on corporate travelers

Travel policy makers and administrators need to be guided by rising terrorism scare. For executives and staff undertaking travel on behalf of businesses, the travel agents and corporate travel agencies (CTAs) should prove the reassurance for their safety through the travel policies. It is more than likely that the surveys conducted over corporate travelers reflect the general concern of the global business travelers about the spate of terrorism. However, there is no denying the fact that terrorist threat is changing the patterns of business travel. The key impact of this is to keep in mind that the companies providing travel services for business travelers need to enhance their focus on security and the associated risks in delivering the services to corporate clients. According to a recent finding, travel managers have higher estimation of their policy’s effectiveness in addressing risk compared to skeptical business travelers.

Concluding

Although the corporate travel sector has continued to progress, there are a plethora of challenges faced by the industry. A rapidly changing consumer market, the emergence of new business models, the impact of technology, man-made and natural crises are some of the fulcrum points that need to be considered before planning corporate trips.